Business Process Automation (BPA) is a process of managing information, data and processes to reduce costs, resources and investment. BPA increases productivity by automating key business processes through computing technology.
The BPA process is geared toward implementing software applications to automate routine business tasks through initiation, execution and completion, while achieving enterprise-wide workflow efficiency. An Enterprise Resource Planning (ERP) system is often conceived as a BPA implementation outcome.
BPA is designed to maintain efficiency and increase the stability and operational productivity of an underutilized workforce by integrating business critical software applications. BPA works by analyzing critical and non-critical business processes and their relationship and dependency on other business processes and external partners, in addition to developing or sourcing automated software and computing processes.